Our Contact Centre is here to help with select essential queries and to support residents who need extra help.
We encourage everyone to use our 24/7 online services wherever possible, so we can provide support to those who need it most.
Emergency numbers
-
Emergency council property repairs - 01895 556600
24-hour lines
- Children's social care (Stronger Families Hub) - 01895 556006
- Fraud - 0800 389 8313
Services
The following telephone lines are open Monday to Friday, 9am to 5pm.
- Adult social care (Hillingdon Social Care Direct) - 01895 556633
- Adoption - 020 7520 0383
- Council tax - 0300 123 1384 (local call rate)
- Fostering - 0800 783 1298
- Housing benefits - 0300 123 1384 (local call rate)
- Licensing (alcohol, gambling, street trading, massage and special treatments, scrap metal and animal licensing) Please note: this does not include HMO licensing - 01895 277433
- Parking - 01895 250633
- Rent collection and arrears - 01895 556182
- Revenues and benefits - 0300 123 1384
Out-of-hours emergencies
- Emergencies only (Monday to Friday, 5pm to 9am, and weekends) - 01895 250111