Complaints

Further assistance

If you need help making a complaint to the council, you can ask a friend, relative, or someone you trust. You can also get support from the following organisations.

Complaint procedures

Access all our complaint procedures and reports. They explain how we handle complaints across different services.

View complaint procedures

Complain to your landlord

Watch the Housing Ombudsman’s video guide for step-by-step advice on making a complaint

Watch the video

Resolve common tasks