TeleCare repairs and replacements
If you are an existing TeleCare user and need to request a repair or replacement, please use our online form.
Requests/issues may include:
- replacement pendants
- replacement neck or wrist straps
- low batteries
- equipment flashing or beeping
- issues with connection to the call centre.
If you are having trouble with the TeleCare between 9am to 5pm, call 01895 556633.
If you need assistance outside of these hours, please ring 01895 250111 or press your TeleCare pendant.