Council achievements

The council is continuing to address the growing demand for housing by creating new and improved homes and supporting residents to prevent homelessness.   

Acquiring homes

• We've acquired more than 182 homes, including 113 at HPH3 (Hayes) and 12 at Carpenters Court (Uxbridge). We've also bought the former RAF residential site, Grays Road, in Uxbridge for future redevelopment. 
• More than 90 properties - collectively valued at £6.3 million - were recovered following investigations by our counter fraud team. 

Building homes

• Work is progressing on the first phase of the Avondale Drive and Hayes Town Centre estates redevelopment, which will initially deliver 110 homes.  
• We completed the development of 34 social homes at the former Maple and Poplar day care centre and care home in Hayes and 4 council properties on an unused garage site at Petworth Gardens. 
• Construction is underway in Yiewsley to deliver 95 new homes (100% affordable) as well as a new library.  

Improving homes

• The council's home expansion programme continues to address the need for bigger properties.  
• Each year, we improve our existing council homes to make them more energy efficient and upgrade approximately 500 kitchens and bathrooms. 
• Our private sector housing team continues to inspect and address disrepair in privately-rented properties. 

Preventing homelessness

• We refreshed our Social Housing Allocation Policy. 
• We launched a campaign to encourage those at risk of homelessness to seek support at the earliest opportunity. 

Tenant engagement

• We held our first council Tenants and Leaseholders' Conference. 
• A new quarterly e-newsletter was introduced for tenants. 

Safety and enforcement

We're committed to keeping you safe from harm.   

• We responded to flash flooding in September.   
• Partial closure orders were secured for 5 blocks of flats in Hayes and Uxbridge, a first for the council, and another 4 closure orders for properties in Uxbridge, South Ruislip and Harlington to tackle criminal activity and anti-social behaviour. 
• We ran an amnesty for residents to return Blue Badges they were not entitled to, with 14 handed back.   
• We worked with partners to mark National Hate Crime Awareness Week and White Ribbon Day.  
• As part of Anti-Social Behaviour Week, council teams led action days in Hayes, Uxbridge and Eastcote alongside local police.   
• The council formed a taskforce to tackle ULEZ camera vandalism. 
• We were granted an injunction to prevent unauthorised parking on green belt land in Harlington.  
• We introduced a new Public Spaces Protection Order to stop taxis waiting in residential streets near Heathrow. 
• A West Drayton businesswoman was given a suspended prison sentence and ordered to pay £1,000 for abusing council staff and refusing to pay more than £12,000 of disposal charges at Harefield Civic Amenity Site.  
• A rogue landlord from Hayes was ordered to pay £28,729 after he was caught with double the number of appropriate tenants living in his illegal house of multiple occupancy.  
• 2 brothers were prosecuted for being involved in an illicit tobacco operation in Hayes and ordered to pay £126,605.95, with each receiving a 12-month community order. 

Supporting communities

• £1 million Chrysalis funding improved 9 community facilities. 
• The council's ward budget scheme supported 24 local initiatives. 
• Our Community Awards recognised 18 hidden heroes for their outstanding contributions. 
• 5,600 children joined the annual Summer Reading Challenge with nearly 100,000 children's books issued.   
• The summer months were also jam-packed with events including Playday, Medieval Manor Farm, a Family Day at Cranford Park and the Mayor's Picnic in the Park.