Paying social care charges

Other ways to pay

Debit or credit card payments by phone

You can make repayments via the council's 24 hour payment line by calling 01895 556699.

You will need your customer number, as printed on your invoice and your card details to hand. You can also call 01895 250345 between 9am and 5pm.

Online and telephone banking

​If your bank offers internet banking or telephone banking service with your account, you may use these to pay your social care charges. Contact your bank and provide them with the following details:

  • Bank account number: 72430206
  • Sort code: 60-22-10 (National Westminster Bank Plc)
  • Payment reference: Please quote the customer number (as printed on the invoice) as the reference on all payments.

Pay at the Post Office

Payment can be made using a 'payment card' at post offices and other outlets. For information on how to obtain a card, call 01895 250345.

Sending cheques by post

Cheques or money orders should be made payable to Hillingdon Council and sent to:

Adult Social Care
Civic Centre
High Street
Uxbridge
Middlesex
UB8 1UW

Ensure you quote the client name and customer number on the back of the cheque clearly.