Pest control service

Important things to note about treatments

  • The poisons used are designed to minimise risk to humans, pets and other non-target species. Rodents need to feed regularly on the bait for the poison to be effective.
  • Keep children and pets away from treated areas. Pesticides should not be put in or near the mouth but in case of accidental swallowing seek medical help immediately.
  • It is important that there are no other food sources nearby otherwise rats and mice will not feed on the poison. Keep food in properly-sealed containers with tight fitting lids and clean up any spillages immediately. Where possible, store food in cupboards or the fridge.
  • Food attracts rats and it is important that food is not left out to feed wildlife, such as birds and squirrels. Rubbish bins must have tight-fitting lids, and bags should always be placed in bins, not left on the ground.
  • Any dead vermin will be collected by the contractor's technician. At other times, bodies can be picked up by the householder, double wrapped in plastic bags and placed in the ordinary waste bin (not the recycling bin). Protective gloves should be worn and disposed of afterwards.
  • Rats and mice require nesting material, so it is important that rubbish is cleared from gardens. Our antisocial behaviour team deal with complaints of rubbish/food waste that may attract vermin.
  • During rodent treatments, residents may be advised by pest control technicians to take a number of practical measures to deal with the infestation inside and outside their properties.

Report filthy or verminous premises

If a property is dirty or attracting pests and vermin, you can report it to the council online.

Report a property