Pest infestation outside your home
If you want to report a pest problem somewhere other than your own home, contact us with:
- the location of the infestation
- the type of pest involved
- your name
- your address
- your telephone number
This information helps us investigate and contact you if we need further details.
Report a residential property issue
Pests from a neighbouring property
If you believe pests are coming from a neighbouring property, try speaking with your neighbour first.
You may wish to:
- explain the problem politely
- provide evidence of the pest activity where possible
- discuss how the issue can be resolved
- consider arranging pest control treatment together
Working together can often help tackle infestations more effectively.
Pests in food businesses
If pest activity is found in a business that stores, prepares, sells or supplies food, including restaurants, bakeries and supermarkets, see our food hygiene guidance.