Reporting loud noise
Before reporting loud noise to the council:
- Talk to your neighbours to find out if they're affected as well.
- Talk to the person causing the problem - they may not realise how it is affecting you and you may be able to reach a compromise by taking this simple action.
- However, first consider what reaction you are likely to get from this approach. If your neighbour reacts aggressively, do not persist and put yourself at risk.
- Read our guide to resolving neighbour disputes.
Please note: If you are a private tenant, contact your landlord or residents' association.
Before you contact us, you need to have sufficient evidence to support your report, so that it can be investigated and proven. We recommend keeping a 2-week diary of any noise nuisance, to include date, time, type of noise, volume, duration and the impact.
Who to contact
If you live in a private property, contact your landlord, housing association or management agent for the following:
- shouting
- arguing
- swearing
- neighbours' children
- domestic appliances
- doors closing
- toilet flushing
- kitchen equipment
- general domestic noise
- sound proofing.
In you live in a council property, contact tenancy management for the following:
- shouting
- arguing
- swearing
- neighbours' children
- domestic appliances.
Report loud noises
To report noise nuisance during daytime hours (Monday to Friday, 9am to 5pm), please use our online form.
Outside daytime hours
If you are experiencing noise nuisance outside of daytime hours, you can call 01895 250111 during the following days and times only:
- Thursday: 8pm to 2am
- Friday and Saturday: 9pm to 3am
- Sunday: 7pm to 1am.