Library fees and charges
Library costs for borrowing, late returns, renewals, reservations, printing and photocopying and lost or damaged membership cards and items.
Borrowing charges (per 3-week loan)
| 0 to 11-year-olds | 12 to 17-year-olds | Leisure card holders |
Residents over 65 |
Residents | Non residents |
|
|---|---|---|---|---|---|---|
| CDs | N/A | 80p | 80p | Free | £1.65 | £2.50 |
| Talking books, including Playaways | N/A | £1.15 | £1.15 | Free | £3.20 | £4.95 |
Late returns and renewals
The following daily fines will be charged on all items that are borrowed on adult or student cards and are returned or renewed late.
Non-payment of fines may lead to suspension from the library service.
| 0 to 11-year-olds | 12 to 17-year-olds | Leisure card holders |
Residents over 65 |
Residents | Non residents |
|
|---|---|---|---|---|---|---|
| Books | N/A | 10p | 25p | 25p | 25p | 30p |
| Talking books, including Playaways | N/A | 10p | 25p | 25p | 25p | 30p |
| CDs | N/A | 10p | 25p | 25p | 25p | 30p |
If you would like to receive free pre-overdue and overdue email or text reminders, please speak with a member of library staff. Courtesy overdue reminders are sent out 2 weeks and 5 weeks after the items are overdue.
Please note: If, due to a technical error, you do not receive an overdue notification, you will still be liable for any fines subsequently accrued.
Reservations
| 0 to 11-year-olds | 12 to 17-year-olds | Leisure card holders |
Residents over 65 |
Residents | Non residents |
|
|---|---|---|---|---|---|---|
| In-stock reservations | Free | Free | Free | Free | Free | £1.25 |
Printing and photocopying (costs per sheet)
| Black and white A4 | Black and white A3 | Colour A4 | Colour A3 | |
|---|---|---|---|---|
| Print outs | 25p | N/A | 60p | N/A |
| Photocopies | 15p | 25p | 60p | £1.45 |
Lost or damaged membership cards
| 0 to 11-year-olds | 12 to 17-year-olds | Leisure card holders |
Residents over 65 |
Residents | Non residents |
|
|---|---|---|---|---|---|---|
| Lost library card | £1.65 | £1.65 | £3.20 | £3.20 | £3.20 | £3.45 |
If you use your HillingdonFirst card as your membership card and your card has been lost, damaged, stolen or is faulty, (providing it is registered) you can request a replacement HillingdonFirst card online.
Request a replacement HillingdonFirst card
Lost or damaged items
If an item that you are borrowing is lost or damaged whilst on loan to you, you may be required to pay a cost of replacement.