Properties
Maintaining your property includes taking care of your front garden and drainage system.
Pipes and drains
- A drain is the property owner's responsibility until it connects to either someone else's drain or is a public sewer.
- The water utility company is responsible for maintenance and repairs to:
- private sewers that you share with another property
- sections of your property's drains that lie outside the property boundary.
- To clear blocked drains, contact a plumber, drainage engineer, or water utility, who will charge for the service. Insurance is available for drains within your property boundary.
Council-owned properties
If you live in a council-owned property and are experiencing flooding or drainage issues, either within your home or caused by a neighbouring property, you can report it online.