Moving into your home
The lettings officer will ask you to sign your tenancy agreement and provide you with important information before you move into your new home.
Your tenancy agreement also tells you your weekly rent and when to pay it. Keep all these documents in a safe place.
You must make arrangements for taking over the following:
- gas
- electricity
- telephone
- water supply - we will advise if your property has a water meter fitted; if it does, you will need to take this over
- TV - unless you are moving into sheltered housing, you should tell TV Licensing your new address
- council tax and housing benefits (if relevant).
If you have questions about your home, rent, tenancy agreement, your housing officer will be pleased to answer them.
If you need to claim housing benefit, an arrears recovery officer will be able to help you when you sign your tenancy.
You should claim straight away, as claims cannot usually be backdated.