Inspection outcome
Following a scheduled inspection, the council was awarded the second highest consumer grading of C2 by the Regulator of Social Housing (RSH) - the public body in England responsible for inspection social housing landlords - in a report published on Wednesday 30 July.
The RSH highlighted a number of strengths in our service including:
- treating tenants fairly, with respect and tailoring services to their needs
- ensuring tenants are safe in their homes and communal areas
- having an accurate and detailed understanding of the condition of homes and providing an effective and efficient repairs service.
- development of a consistent approach to deterring and tackling anti-social behaviour.
Cllr Steve Tuckwell explains more about the outcome and the work underway to make improvements to achieve a C1 rating.