Read our service improvement programme reports to find out what has changed for residents and what we are working on next.
The year end report for 2025/26 summarises progress made across the year. The Quarter 1 Update for 2026/27 covers April to June 2026, including what has changed for residents, work that is still under way and how resident feedback is shaping improvements.
View our reports here:
Future updates will be published on this page so residents can continue to see what is changing, what will happen next and how they can stay involved.
If you need this information in another language or format, please refer to the translation guide for details of the support available.