What to do if you have a complaint
It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance, or the handling of a claim, you should follow Thistle Insurances Services complaints procedure.
For information about how to complain read the Thistle insurance services complaints policy. For additional information, view our Complaints page.
Hillingdon Council working in partnership with Thistle Tenant Risks which is a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.
Read more about the Thistle Insurance Data Protection Privacy Policy online at https://www.thistleinsurance.co.uk/Privacy-Policy.