Repairs and maintenance

Emergency repairs

If you need an emergency repair at any time of the day or night, please call us straight away on 01895 556600.

Do not report an emergency repair online or by email.

What do emergency repairs include?

  • severe roof leaks
  • insecure windows, front doors and back doors
  • leaks that cannot be contained
  • a blocked toilet and you only have 1 toilet
  • blocked or leaking drains or soil stack
  • complete loss of electrical power or lights
  • no heating in cold weather and there is no other form of heating available.

Repairs and maintenance

Our repairs and maintenance fact sheet outlines the most commonly asked questions and answers about our service.

Download the fact sheet