We realise that sometimes things can go wrong. If they do, we want to hear from you so that we can put them right and learn from what has happened.
If you are unhappy with the service we have provided and wish to make a complaint about this under our complaints policy you can do this by completing a complaint form.
You can also make a complaint by:
- submiting a complaint by letter to: Hillingdon Council, Civic Centre, Uxbridge, Middlesex, UB8 1UW
- by calling us on 01895 277800
- in person at: Hillingdon Council, Civic Centre, Uxbridge, Middlesex, UB8 1UW
- in person to one of our staff members.
For more advice and support about complaints, you can contact the Housing Ombudsman.