Information and advice
If you're a Hillingdon tenant or leaseholder and experiencing domestic violence or abuse, the council tenancy management services can support you
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What to do if you are experiencing domestic abuse
- In an emergency, always call 999.
- Contact our Housing Management Services by calling 01895 556666 or email tenancymanagement@hillingdon.gov.uk and tell us what has happened.
- For specialist domestic abuse support, contact the Hillingdon Domestic Abuse Advocacy Service (HDAAS) in confidence (Monday to Friday, 9am to 5pm) by emailing hdaas@hillingdon.gov.uk or calling 07874 620954
- For specialist domestic abuse support out of office hours, call the National Domestic Violence Helpline on 0808 2000 247.
- Tell your social worker, support worker, GP or any other professional who may be supporting you.
Further advice and information on available support services can be found on our domestic abuse webpage.
What are your housing options?
Do not make any immediate decisions, such as giving up your tenancy, until you have received advice.
If you are a Hillingdon Council tenant or leaseholder, you can contact our Housing Management Services. We will offer you support and advice, provide practical help and be sensitive and understanding when we discuss your housing and support options.
Our staff are trained to deal with sensitive situations. We will talk with you in confidence and discuss what to do next. If you prefer, we can offer you the opportunity to speak with someone of the same gender. If English is not your first language, we will provide interpreters and translating information into other languages or formats, as needed. Email tenancymanagement@hillingdon.gov.uk or call 01895 556666. Alternatively, you can attend in person our office at the Hillingdon Civic Centre from 9am to 5pm.
- Download our domestic abuse policy for council tenants and leaseholders who experience domestic abuse
- Further information can be found in our guide for council tenants who need housing support due to domestic abuse.
Email asbriskmanagement@hillingdon.gov.uk or call 01895 556666.
Making your home safe
If you have experienced domestic abuse and wish to continue living safely in your own home, we can consider installing additional security measures, such as fireproof letterboxes, window locks or a stronger door
Email our Housing Management Services at asbriskmanagement@hillingdon.gov.uk for help in making a referral to our Sanctuary Scheme.