Changes in circumstances
If you are already receiving council tax reduction (CTR) with us, and your circumstances have changed, this may affect the amount we pay you.
You must tell us about changes as soon as they happen.
If your income goes up and you do not tell us about the change straight away, you will be paid too much CTR. When we find out about the change you will be asked to pay the money back.
What we need to know
You need to tell us if you, your partner, your non-dependant or dependant child:
- start or stop receiving benefit payments
- start or stop receiving pension payments
- start or stop receiving tax credits
- start or stop working
- become a full-time student
- leave school or education
- have a change to the amount of income ie wage increase/decrease
- have a change to the amount of savings, if you and your partner's savings total more than £6,000
- are going to be away from your property for 4 weeks or more (you need to let us know before you go away). Please see the rules on temporary absence from your home
- have someone move in or out of your household.
- have a new addition to your household, such as a new baby
- move home.
What you need to do
You must report all changes using the change in circumstances form at the bottom of this page.
We will normally need to see evidence of the change. You will need to upload a scanned image or digital photo of your documents when you complete the change in circumstances form.
If you do not have the evidence available:
- complete and submit the change in circumstances form, and
- provide the documents within one month using the providing additional documents form.